Terms & Conditions

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1. Booking & Payment

• A 50% deposit is required to begin.

• Remaining balance due after the first draft or milestone as outlined in your proposal.

• Services do not begin until all requested forms and documents are submitted.

2. Refund Policy

• Deposits are non-refundable.

• No refunds are issued once services begin.

• Cancellations before services begin may be reviewed case by case.

3. Rescheduling

• 24-hour notice is required to reschedule consultations.

• Missed appointments may result in forfeiture or rescheduling fee.

• Packages must be used within the agreed timeframe.

4. Intake Forms & Documents

• Completion of intake form and submission of requested items is required before work begins.

• Delays in submission may cause project delays.

5. Late Payments

• Payments more than 7 days late will incur a 10% late fee.

• Services may pause until payment and fees are resolved.

6. Service Agreement

• By booking a service, you agree to the terms outlined in the contract provided after payment.

• No work will proceed without a signed agreement.

7. Grant Disclaimer

• We do not guarantee grant funding.

• FaithWorks provides expert strategy to increase competitiveness, but award decisions are made by funders.

8. Confidentiality & Ownership

• Your information is kept confidential.

• Final deliverables are owned by FaithWorks until full payment is received.

9. Dispute Resolution

• Any disputes will be addressed in good faith.

• Mediation may be required before legal action is considered.

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